Academy
Training programs to build inclusive skills in tourism.
Need Training for Your Team?
Our training courses focus on:
- the LGBTQ+ market and diversity management, with a specific focus on LGBTQ+ inclusion;
- inclusive communication, raising awareness of mental biases and how to address them;
- marketing and sales tools to access new markets and strengthen existing ones;
- the fundamentals of the QueerVadis Protocol and its certification framework.
At the end of the courses, the Academy issues a certificate of completion, which may also be relevant for further DE&I-related training pathways.
Definitions and Terms
Introduction to the key concepts and definitions of diversity, equity and inclusion.
Support DE&I
Practical guidance on how to support diversity, equity and inclusion both inside and outside the organization.
What the Law Says
Overview of the main Italian and European regulations related to diversity, equity and inclusion, with a focus on LGBTQ+ rights.
Understanding Bias
Explanation of prejudice, conscious and unconscious bias, and how to recognize them in everyday contexts.
Providing an Inclusive Service
How to create inclusive environments for guests and how to act appropriately in complex or ambiguous situations.
Next steps
Practical examples on how to implement DE&I principles at work and in everyday life.
Our Training Courses
Course Platform
Available soon…
How It Works
Consultation
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Strategize
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Take Action
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