The certification program, along with the accreditation initiative, forms a comprehensive scheme for hotels aiming to be authentically LGBTQ welcoming. The certification program is an in-depth evaluation ensuring that hotels not only verbally commit but also demonstrate in practice their dedication to serving the LGBTQ community respectfully and effectively.
In parallel, the preliminary accreditation process is a crucial stepping-stone for hotels that are either new to the LGBTQ Welcoming initiative or need preparatory assistance for the subsequent certification review. This program provides a suite of services, meticulously designed to endow hotels with the necessary competencies to cater to the unique needs of the LGBTQ community.
This includes educational and consulting services that offer tangible tools and insights to enhance the understanding of the LGBTQ-specific needs. Areas of implementation could be staff training, formulation of inclusive company policies, and enhancements in customer service practices.
Additionally, the accreditation process supports hotels in making essential modifications within their premises. These changes could range from physical provisions like gender-neutral facilities, to cultural strides like fostering an all-embracing work environment.
Upon successfully going through the accreditation process, hotels will have accrued the skills and resources necessary for a successful certification evaluation. Therefore, both the accreditation and certification programs work synergistically, providing a comprehensive pathway for hotels aiming to become genuinely LGBTQ Welcoming.