Pricing for the QueerVadis Accreditation Program is based on the services provided. Pricing for the QueerVadis Certification Program is determined by company size, based on the number of employees.
The Accreditation Program is designed for organizations approaching the LGBTQ+ welcoming journey for the first time, or for those requiring preliminary support before undertaking the certification audit. The program offers a range of services aimed at building the skills and awareness needed to respond effectively and respectfully to the needs of the LGBTQ+ community.
The program includes training and consultancy services, providing practical tools and knowledge to improve understanding of LGBTQ+ specific needs. This may include staff training, the development of inclusive internal policies and adjustments to customer service practices.
In addition, the Accreditation Program supports organizations in implementing necessary changes within their facilities to ensure a welcoming and safe environment for all. These changes may involve physical adaptations, such as the introduction of gender-neutral facilities, as well as cultural initiatives aimed at fostering an inclusive and positive workplace environment.
Upon completion of the Accreditation Program, organizations are equipped with the skills and resources required to successfully undergo the certification audit. Accreditation and Certification therefore work together as a structured pathway for organizations seeking to become genuinely LGBTQ+ welcoming.
If you are another kind of company, hotel chain or a destination, please reach out to us for a customaized quotation.
PRICES VAT EXCLUDED. TO USE THE “QV TRAINED LOGO” THE CERTIFICATION AUDIT IS NOT REQUIRED.
*Staff Trained Mandatory. You can traine your staff using our E-learning platform included in these packages.
Certification pricing is structured on an annual basis and depends on the certification level selected (Silver, Gold or Platinum). In addition to the annual certification fee, a submission fee applies; this fee is incorporated into the mandatory RINA audit fee.
The RINA audit is carried out on a yearly basis and is required to ensure continuous surveillance of the certification. In the third year, the certification undergoes a full renewal process in accordance with the program requirements.
Authorization to use QueerVadis labels and widgets is granted only when both the annual certification fee and the RINA audit fees are fully settled. In the event of non-payment, the authorization is withdrawn and all QueerVadis labels and widgets must be removed from any communication, marketing or media materials.
| COMPANY SIZE | AUDIT FEE BY RINA | SILVER | GOLD | PLATINUM |
|---|---|---|---|---|
|
MICRO (up to 10 employees) |
On request |
€ 250 |
€ 500 |
€ 800 |
|
SMALL (11-50 employees) |
On request |
€ 450 |
€ 900 |
€ 1.400 |
|
MEDIUM (51-249 employees) |
On request |
€ 900 |
€ 1.500 |
€ 2.300 |
|
LARGE (+250 employees) |
On request |
€ 1.500 |
€ 2.000 |
€ 3.000 |
|
CVB & TOURISM BOARDS |
On request |
€1.500 |
€2.000 |
€3.000 |
*Prices Vat excluded.
A 10% discount is available for hotel chains with at least two properties.
*Certification audit and staff training are mandatory.
Staff training may be completed through the QueerVadis e-learning platform (pay-per-use), by attending on-site courses (upon request for quotation), or by using external training providers.
Demonstrate your commitment to LGBTQ+ inclusion.
Have your brand listed in our directory.
Access a dedicated platform for staff training.
Display your inclusivity score on your website.
Support your communication with dedicated marketing tools.
The Certification Program, together with the Accreditation Program, forms a comprehensive pathway for hotels aiming to become genuinely LGBTQ+ welcoming. Certification is an in-depth evaluation process that verifies how organizations translate their commitment into concrete policies and practices, ensuring respectful and effective engagement with the LGBTQ+ community.
The Accreditation Program, by contrast, is a preparatory step designed for hotels that are new to LGBTQ+ inclusion or require structured support before undergoing certification. It provides a range of services aimed at building the necessary competencies to address the specific needs of LGBTQ+ guests and employees.
These services include training and consultancy, offering practical tools to support staff education, the development of inclusive internal policies and improvements in customer service practices.
In addition, the Accreditation Program supports hotels in implementing necessary changes within their premises, ranging from physical adaptations, such as gender-neutral facilities, to cultural initiatives that foster an inclusive working environment.
Upon completion of the Accreditation Program, hotels are equipped with the skills and resources required to successfully undergo the Certification audit. Together, Accreditation and Certification work synergistically to provide a structured and credible pathway toward authentic LGBTQ+ inclusion.
QueerVadis is a certification, not a simple label. It is not granted after a short training session or a self-declaration. QueerVadis, validated and certified by RINA, is based on a rigorous and structured set of criteria designed to guide organizations in defining concrete business and marketing policies aligned with DE&I principles, with a specific focus on the LGBTQ+ community.
The program functions as a strategic tool to support long-term sustainability goals, ensure ongoing verification of inclusive practices and promote accountability over time. It also includes an advocacy dimension and is not merely intended as a marketing instrument to access new markets.
Inclusive hospitality cannot be limited to guest-facing communication alone: organizations cannot be truly inclusive toward guests without first embedding inclusion within their internal culture, policies and operations.
From the initial assessment to certification, the process typically takes between three and six months, depending on several factors, including assessment results, organization size and the number of staff involved in training activities.
QueerVadis is open to all destinations and travel companies, ranging from micro-businesses to multinational organizations. Destinations and companies can apply by completing the online application form available on this website.
In this case, we recommend starting with DE&I training in tourism to build foundational knowledge and awareness. There are training providers offering DE&I education in many countries.
In Italy, we recommend Sonders&Beach Academy & Advisoring.
One of the main reasons is that organizations are increasingly required to communicate with their stakeholders—from suppliers to clients—around ESG principles and the 2030 Agenda of the United Nations. QueerVadis supports social sustainability and contributes to multiple, interconnected objectives aligned with the Sustainable Development Goals, including gender equality, fair and safe workplaces, wellbeing and health.
The program addresses issues such as harassment and prejudice, while strengthening organizational awareness of both internal culture and customer expectations, with the aim of providing a respectful and genuinely welcoming experience for all.
Costs are primarily determined by the size of the organization. For detailed information, please refer to the pricing section on this page.
Yes. There are no limitations: start-ups are fully eligible to apply for the QueerVadis validation.
